Privacy Policy

Last updated: September 12, 2026

Nevok Creations LLC, doing business as Little Firsts™ (“Little Firsts,” “we,” “us,” or “our”), operates this online store and website.

Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and services to you.

This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit our website, make a purchase, contact us, or otherwise interact with our services.

Please read this Privacy Policy carefully.

Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

We may collect the following categories of information:

Contact information

This may include:

• name;
• email address;
• telephone number;
• billing address;
• shipping address.

Order and transaction information

This may include:

• products viewed;
• products added to cart;
• purchases;
• order history;
• returns;
• refunds;
• exchanges;
• shipping and fulfillment information.

Payment information

Payments are processed through Shopify Payments and/or other payment providers made available at checkout.

Payment-related information may include:

• payment method;
• transaction details;
• payment confirmation;
• billing information.

We do not directly store complete payment-card details where those details are handled by our payment processors.

Account information

If customer accounts are available, we may process information such as:

• account login information;
• preferences;
• account settings;
• saved addresses;
• order history.

Communications

We may collect information you provide when you contact us regarding:

• customer support;
• returns;
• refunds;
• shipping;
• products;
• complaints;
• other inquiries.

Device and usage information

When you visit our website, certain information may be collected automatically, including:

• IP address;
• browser type;
• device information;
• operating system;
• pages visited;
• referring pages;
• interactions with our website;
• approximate location derived from IP address;
• cookies and similar technologies.

How We Collect Personal Information

We may collect personal information:

• directly from you;
• automatically when you use our website;
• through Shopify;
• through payment processors;
• through fulfillment and shipping providers;
• through analytics services;
• through advertising and marketing platforms;
• through other service providers that help us operate our business.

How We Use Personal Information

We may use personal information for the following purposes.

Providing our services

This includes:

• processing orders;
• accepting payments;
• arranging fulfillment;
• arranging shipping;
• sending order confirmations;
• providing tracking information;
• processing returns and refunds;
• providing customer support;
• maintaining customer accounts.

Improving our website and products

We may use information to:

• understand how customers use our website;
• identify popular products;
• improve website functionality;
• improve customer experience;
• troubleshoot technical issues;
• develop or improve our products and services.

Marketing and advertising

Where permitted by law, we may use information to:

• send promotional emails;
• provide relevant product recommendations;
• measure advertising performance;
• display advertisements on third-party platforms;
• understand the effectiveness of our marketing campaigns.

You can unsubscribe from promotional emails at any time using the unsubscribe link contained in those messages.

You may still receive transactional communications relating to your orders, payments, shipping, account, or customer-service requests.

Security and fraud prevention

We may process information to:

• detect fraudulent transactions;
• protect customers;
• protect our website;
• prevent unauthorized access;
• investigate suspicious activity;
• enforce our policies.

Legal obligations

We may process or disclose information where reasonably necessary to:

• comply with applicable laws;
• respond to lawful government requests;
• respond to subpoenas or court orders;
• establish or defend legal claims;
• enforce our Terms of Service;
• protect our legal rights.

Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

• operate the website;
• remember your preferences;
• maintain shopping-cart functionality;
• analyze website traffic;
• measure performance;
• prevent fraud;
• understand customer behavior;
• provide or measure advertising.

Some cookies are necessary for the website to function.

Other cookies may be used for analytics, personalization, or advertising depending on the services enabled on our store and your privacy choices.

Where required by applicable law, you may be provided with options to manage certain cookie or tracking preferences.

How We Disclose Personal Information

We may disclose personal information to service providers where reasonably necessary to operate our business.

These may include:

Shopify

Our store is hosted by Shopify.

Shopify processes information necessary to operate the ecommerce platform, provide checkout functionality, detect fraud, process transactions, and provide other ecommerce services.

Payment processors

Payment information may be processed by Shopify Payments and other payment methods available through checkout.

Fulfillment and shipping partners

We may provide information such as your:

• name;
• shipping address;
• telephone number where necessary;
• email address where necessary;
• order information;

to suppliers, warehouses, fulfillment partners, shipping carriers, and logistics providers for the purpose of delivering your order.

Analytics and advertising partners

Where enabled, we may use analytics and advertising providers to help us understand website activity and measure or deliver advertising.

Depending on applicable privacy law, certain advertising activities may be considered a “sale,” “sharing,” or use of personal information for targeted advertising even where no money is exchanged for personal information.

Where applicable, you may have a right to opt out of these activities.

Professional and business service providers

We may disclose information to businesses that assist us with:

• customer support;
• fraud prevention;
• information technology;
• accounting;
• legal compliance;
• data storage;
• business administration.

Legal and business transactions

We may disclose information where necessary:

• to comply with law;
• in response to lawful requests;
• to protect our legal rights;
• during a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.

Relationship With Shopify

Our website is powered by Shopify.

Information you provide through our store may therefore be processed by Shopify and its service providers.

Shopify may process information in countries other than the country in which you live.

Shopify may also process certain information independently in connection with services it provides to merchants and consumers.

You can learn more about Shopify's privacy practices through Shopify's Consumer Privacy Policy and Privacy Portal.

Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy, security, accuracy, or practices of websites that we do not control.

We encourage you to review the privacy policies of third-party websites before providing personal information.

Children's Privacy

Our website and products are marketed to parents, guardians, and adult purchasers, even though some products are designed for children.

Our services are not intended to be used directly by children to make purchases or create accounts.

We do not knowingly collect personal information directly from children under the age required by applicable law without appropriate authorization.

If you believe that a child has provided us with personal information improperly, please contact us so we can review and, where appropriate, delete the information.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Please do not send sensitive payment information or identification documents through unsecured communication channels unless specifically requested through an appropriate secure process.

Data Retention

We retain personal information for as long as reasonably necessary for purposes such as:

• fulfilling orders;
• maintaining transaction records;
• providing customer service;
• complying with tax and accounting requirements;
• preventing fraud;
• resolving disputes;
• complying with legal obligations;
• enforcing our agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

• request access to personal information we hold about you;
• request correction of inaccurate information;
• request deletion of certain personal information;
• receive a copy of certain personal information;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• opt out of certain targeted advertising;
• opt out of certain “sale” or “sharing” of personal information where applicable.

These rights are subject to applicable law and may not apply in every circumstance.

We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising privacy rights provided by applicable law.

Targeted Advertising and Opt-Out Rights

Depending on your location and the advertising technologies enabled on our website, you may have the right to opt out of certain uses of personal information for targeted advertising or activities defined by applicable law as “sale” or “sharing.”

Where available, privacy choices can be exercised through the privacy controls provided on our website or by contacting us.

We may also honor legally recognized browser-based opt-out preference signals, such as Global Privacy Control, where required by applicable law and technically supported.

Communication Preferences

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in those emails.

Opting out of marketing communications does not prevent us from sending service-related messages such as:

• order confirmations;
• shipping notifications;
• refund notices;
• account notices;
• responses to customer-service requests.

International Processing

Because Shopify and some of our service providers operate internationally, personal information may be processed or stored outside your country of residence.

Where applicable law requires safeguards for international data transfers, appropriate mechanisms may be used by us or our service providers.

Complaints

If you have concerns about how your personal information is handled, please contact us first so we can attempt to resolve the issue.

Depending on where you live, you may also have the right to contact an applicable privacy or data-protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• our business;
• our services;
• technology;
• legal requirements;
• privacy practices.

When we update this policy, we will revise the Last updated date displayed at the top.

Contact Us

For privacy questions or requests concerning your personal information, please contact:

Little Firsts™
Operated by Nevok Creations LLC
United States
Email: support@littlefirsts.store