Terms of service
TERMS OF SERVICE
Introduction
This website is operated by Nevok Creations LLC, doing business as Little Firsts™.
Throughout the site, the terms “we,” “us,” and “our” refer to Little Firsts™ and Nevok Creations LLC.
By visiting our website, purchasing a product, or otherwise using our services, you agree to be bound by these Terms of Service (“Terms”), together with any additional policies referenced on this website, including our Privacy Policy, Shipping Policy, and Return and Refund Policy.
Please read these Terms carefully before using the website.
If you do not agree to these Terms, you should not use the website or purchase products from us.
Our online store is hosted by Shopify Inc., which provides the ecommerce platform that allows us to sell our products and services to you.
1. Online Store Terms
By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have permission from a parent or legal guardian where required.
You may not use our website or products for any unlawful or unauthorized purpose.
You must not transmit viruses, malware, malicious code, or other material intended to interfere with the operation or security of the website.
Violation of these Terms may result in termination or restriction of your access to our services.
2. General Conditions
We reserve the right to refuse service, cancel transactions, or restrict access to the website where reasonably necessary, including in cases involving suspected fraud, abuse, unlawful activity, or violation of these Terms.
Information you submit through the website may be transmitted across various networks and adapted to technical requirements.
Payment information is handled through secure payment processors and is encrypted during transmission where required by applicable security standards.
You may not reproduce, copy, resell, exploit, or commercially use any portion of our website or services without our written permission.
3. Information on Our Website
We make reasonable efforts to ensure that information on our website is accurate and current.
However, occasional errors, omissions, or outdated information may occur.
Product information, availability, pricing, promotional offers, shipping estimates, and other website content may be updated from time to time.
We reserve the right to correct errors and update information where reasonably necessary.
4. Prices and Service Changes
Product prices may change without prior notice.
We may modify, suspend, discontinue, or update products, website features, promotional offers, or services at any time.
Any price change will not affect an order already accepted unless there has been an obvious pricing error or other circumstance permitted by applicable law.
5. Products
Certain products may be available exclusively online and may have limited quantities.
Products may be returned or refunded according to our Return and Refund Policy.
We make reasonable efforts to display product colors, images, dimensions, and other characteristics accurately.
However, colors may appear differently depending on your device, screen settings, lighting, or display technology.
We reserve the right to limit the quantity of products purchased by one person, household, customer account, payment method, or shipping address where reasonably necessary.
We may discontinue products at any time.
6. Orders and Billing Information
You agree to provide accurate, current, and complete billing, shipping, payment, and contact information when placing an order.
We may refuse, limit, or cancel an order where reasonably necessary, including where we suspect:
- fraudulent activity;
- unauthorized payment use;
- resale or commercial purchasing;
- incorrect pricing;
- stock or fulfillment problems;
- violation of these Terms.
If we cancel or materially change an order, we will attempt to contact you using the information provided at checkout.
7. Payment
Payments are processed through Shopify Payments and/or other payment providers made available at checkout.
Your payment method may be authorized or charged when your order is placed according to the applicable payment provider's process.
We do not directly store complete credit-card information.
8. Shipping and Delivery
Order processing times, estimated delivery times, tracking information, shipping costs, and related conditions are governed by our Shipping Policy.
Delivery dates are estimates unless we expressly state otherwise.
Delays may occur because of carriers, weather, holidays, supply-chain disruptions, customs procedures, incorrect customer information, or circumstances outside our reasonable control.
9. Returns and Refunds
Returns, refunds, exchanges, damaged items, incorrect products, and cancellations are governed by our Return and Refund Policy.
Our current standard return period is 30 days after receipt, subject to the conditions stated in that policy.
10. Third-Party Services
We may use third-party services to operate our business, including payment processors, shipping providers, analytics services, advertising platforms, fulfillment partners, and ecommerce applications.
Certain third-party services may have their own terms and privacy practices.
We are not responsible for the independent operation of third-party websites or services that we do not control.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, security, accuracy, privacy practices, availability, or services of websites operated by third parties.
You should review the applicable terms and policies before interacting with third-party websites.
12. Reviews, Comments, and User Content
If you submit reviews, comments, images, feedback, suggestions, or other content to us, you represent that you have the right to provide that content.
You must not submit content that is unlawful, fraudulent, defamatory, abusive, misleading, obscene, infringing, or otherwise harmful.
By voluntarily submitting content for publication, you grant us permission to use, reproduce, display, edit, and publish that content in connection with our business and marketing activities, subject to applicable law.
We may remove user content that violates these Terms or applicable law.
13. Personal Information
Our collection and use of personal information is governed by our Privacy Policy.
By using the website, you acknowledge that personal information may be processed by service providers necessary to operate our ecommerce business, including Shopify and payment, analytics, advertising, shipping, and fulfillment providers.
14. Errors, Inaccuracies, and Omissions
Occasionally, our website may contain typographical errors, incorrect pricing, inaccurate product descriptions, shipping estimates, promotional information, or availability information.
We reserve the right to correct such errors and, where permitted by law, cancel or modify affected orders.
If an order is cancelled after payment has been collected, the applicable amount will be refunded.
15. Prohibited Uses
You may not use our website:
- for unlawful, fraudulent, or deceptive purposes;
- to violate intellectual-property rights;
- to submit false or misleading information;
- to distribute malware or malicious software;
- to interfere with website security or functionality;
- to scrape or collect personal data unlawfully;
- to impersonate another person;
- to engage in abusive or harmful activity.
We may restrict access where we reasonably believe these Terms have been violated.
16. Disclaimer of Warranties
We aim to provide reliable products and services, but we do not guarantee that the website will always operate without interruption, delays, technical problems, or errors.
Except where prohibited by law, the website and services are provided on an “as available” basis.
Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable consumer-protection laws.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Nevok Creations LLC, Little Firsts™, and their officers, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or services.
This limitation does not apply where liability cannot legally be excluded or limited.
Nothing in these Terms limits any mandatory consumer rights available to you under applicable law.
18. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Nevok Creations LLC, Little Firsts™, and their respective officers, employees, contractors, affiliates, and service providers from claims or losses resulting from your unlawful use of the website, violation of these Terms, or infringement of the rights of another person.
19. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
The remaining provisions will remain effective.
20. Termination
These Terms remain effective while you use our website or services.
We may suspend or terminate access where reasonably necessary because of fraud, abuse, unlawful activity, security concerns, or violation of these Terms.
Rights and obligations that arose before termination will continue where appropriate.
21. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and any other policies expressly incorporated into them, constitute the agreement governing your use of our website and services.
22. Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles, except where mandatory consumer-protection laws require otherwise.
Nothing in these Terms is intended to remove any consumer rights that cannot legally be waived.
23. Changes to These Terms
We may update these Terms from time to time.
The latest version will always be posted on this page.
Changes become effective when published unless otherwise stated or required by applicable law.
Continued use of the website after changes become effective constitutes acceptance of the revised Terms where permitted by law.
24. Contact Information
Questions regarding these Terms may be sent to:
Little Firsts™
Operated by Nevok Creations LLC
United States
Email: support@littlefirsts.store